Terms and Conditions
Welcome to Celestia Glow. These Terms and Conditions (“Terms”) govern your use of our website www.celestiaglow.pk, as well as the purchase of skincare products and fragrances. By accessing or using our Site and purchasing our Products, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Site or purchase Products from us.
Please read these Terms carefully before proceeding with any transactions or activities on the Site.
1. General Information
Celestia Glow offers a range of high-quality skincare products and fragrances. The following Terms and Conditions apply to all sales of Products and services provided through the Site.
2. Use of the Website
By using this Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use this Site solely for lawful purposes and in accordance with all applicable laws and regulations.
You may not use the Site for any fraudulent or illegal activities, and you agree not to interfere with or disrupt the functionality of the Site.
3. Product Information
We strive to provide accurate descriptions of the Products, including ingredients, fragrances, and other details. However, we do not guarantee that the information on the Site is always complete, accurate, or up-to-date. Product packaging, appearance, and descriptions may vary.
We reserve the right to modify, update, or discontinue Products at any time without prior notice.
4. Order Placement and Acceptance
To place an order, you must provide accurate and complete information, including billing and shipping details. Once your order is placed, you will receive an order confirmation email. Please note that the receipt of an order confirmation does not constitute an acceptance of the order. We reserve the right to reject any order for any reason, including but not limited to pricing errors or product availability issues.
5. Pricing and Payment
All prices listed on the Site are in Pkr, and they do not include applicable taxes or shipping fees. We reserve the right to change prices at any time without prior notice. Payment for your order must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and other secure online payment options.
6. Shipping and Delivery
We aim to process and ship orders as quickly as possible. Shipping costs and delivery times will be calculated at checkout, based on the shipping method you choose and your location. Please note that delivery times are estimates and may vary depending on the courier and other factors outside our control.
We are not responsible for any delays in delivery caused by third-party carriers or events beyond our control.
7. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied with your Products, please review our return policy for eligibility. Generally, returns and exchanges are accepted within 7 days from the date of purchase, provided the Products are unused, unopened, and in their original packaging.
Certain items, such as opened or used fragrances, may be non-returnable for hygiene reasons. Please refer to our full Return and Exchange Policy for more details.
8. Privacy and Data Protection
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
By using this Site and purchasing our Products, you consent to the collection and use of your personal data as outlined in our Privacy Policy.
9. Allergies and Sensitivities
Our skincare products and fragrances are formulated with high-quality ingredients, but individuals may have sensitivities or allergies to certain ingredients. We recommend performing a patch test prior to using any new product, especially if you have sensitive skin or a history of allergic reactions.
If you experience any irritation, discomfort, or adverse reaction, discontinue use immediately and consult with a healthcare professional.
10. Limitation of Liability
To the fullest extent permitted by law, Celestia glow shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Site, purchase of Products, or reliance on any information provided on the Site.
We are not responsible for any issues related to the use or misuse of the Products once they are in your possession.
11. Intellectual Property
All content on this Site, including but not limited to logos, trademarks, product images, and text, is the property of Celestia Glow and is protected by intellectual property laws. You may not use, copy, or distribute any content from the Site without express written permission from us.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Multan.
14. Contact Us
If you have any questions or concerns regarding these Terms, please feel free to contact us at:
Celestioa Glow
support@celestiaglow.pk
+92329110868
Chungi num #9, Multan, Pakistan
