Welcome to Celestia Glow! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, purchase our skincare products and fragrances, or engage with us in other ways. By using our website or purchasing from Celestia Glow, you agree to the practices outlined in this policy.

1. Information We Collect
We collect different types of information depending on how you interact with Celestia Glow:

  • Personal Information: When you make a purchase, sign up for newsletters, or contact customer support, we may collect the following personal details:
    • Name
    • Email address
    • Phone number
    • Delivery address
    • Payment information (e.g., credit card details)
    • IP address
  • Non-Personal Information: We may collect non-identifiable data, such as:
    • Browser type
    • Device information
    • Location data
    • Pages visited and activity on our website

2. How We Use Your Information
We use your information to enhance your experience with us, including:

  • Processing your orders and delivering products
  • Communicating with you about your orders, promotions, or customer support requests
  • Improving the functionality and security of our website
  • Sending promotional emails or newsletters (if you have opted-in)
  • Personalizing your shopping experience
  • Analyzing customer trends and behaviors to improve our products and services

3. Data Security
We take the security of your data seriously. We use industry-standard encryption technology (such as SSL) to protect your personal and payment information during transmission. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
Celestia Glow does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with trusted partners or service providers who help us operate our website, process payments, and fulfill orders.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as court orders or subpoenas.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as Google Analytics) to enhance your experience on our website, analyze usage patterns, and improve our services. Cookies help us remember your preferences and track items in your shopping cart.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Third-Party Links
Our website may contain links to external sites that are not operated by Celestia Glow. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any concerns about the data we hold, please contact us using the details below.

You can also opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly.

8. Children’s Privacy
Celestia Glow does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any changes.

10. Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us:

Celestia Glow

Email: support@celestiaglow.pk
Phone: +923291108688
Address: Chungi no#9, Multan, Pakistan
Website: www.celestiaglow.pk